You can request the deletion of your FairBetX account and the personal data associated with it at any time. Enter the email address linked to your account below and we will send you a confirmation link. Once you confirm, your request is forwarded to our team for processing.
Deletion is permanent. Once your account is deleted you will lose access to your balance, your play history and any coins, rewards or progress tied to the account, and these cannot be restored.
1. How the request works
Submit your account email below. We email you a confirmation link to make sure the request really comes from you — we never delete an account from an unconfirmed request.
When you click the link, your request is confirmed and forwarded to our team. We also notify our team so the deletion can be processed and verified.
2. What gets deleted
We delete the personal data tied to your account, including your profile, your email and contact details, your balance and transaction history, your play history and any rewards, coins or progress linked to the account.
Some records may be retained in anonymized or aggregated form that can no longer be linked back to you, where this is needed for analytics or to keep our service working.
3. Data we may keep, and for how long
Where the law requires it, we may retain a limited set of records for a defined period after deletion — for example, transaction or anti-fraud logs needed to meet legal, accounting or regulatory obligations. These records are kept only for as long as the applicable law requires and are then deleted.
Unless a longer period is required by law, personal data is removed from our active systems within 30 days of a confirmed request, and from backups within 90 days as backups rotate.
4. Timeline
Confirmed requests are typically processed within 30 days. If we need more time or more information to verify your identity, we will contact you at the email address you provided.
5. Contact
If you have any question about deleting your account or your data, or if you would rather have us handle the request manually, write to hello@fairbetx.com.
